Last Updated 1/01/2021
Information We Collect
We collect several types of information from and about users of our websites:
We collect information that you choose to provide to Us through the Contact Us feature on our websites. Your use of this feature is entirely voluntary, and the information you provide Us is up to you. If you request for Us to contact you, other than an email address, you are not required to provide any personal information and We encourage you not to include any information that We do not need or that you do not want Us to have.
We collect information that is necessary in to fulfill your order request such as shipping address, credit card information and your email address to provide you with a confirmation notice.
We collect information that you choose to provide to Us when you register for one of our web-based assessment programs (“Assessment (s)”). Your use of this feature is entirely voluntary, and the information you provide Us is up to you. However, if you do not provide any personal information, the Assessment may be incomplete, inaccurate or ineffective. If insufficient information is provided, we may not be able to provide you complete or any results for the Assessment you registered for.
If you choose to participate in an Assessment, We will need to obtain your email address and a first/ last name or nickname. A Practitioner may provide this information to Us when registering an assessment. The Practitioner will provide an individual’s (1) first name/last name/nickname which becomes the “Username” with which each individual is identified during the administration process and on the reports displaying their results; and (2) email address so the account information can be emailed directly to the couple for login purposes. Once an Assessment online has been ordered, the client can login and provide the information required for that Assessment which may include the following:
We maintain contact information for Practitioners, group leaders and instructors for various purposes, including authenticating certification status, organizational communications, email correspondence, and the shipping of printed materials. Practitioners in the United States have the option of being listed on our online referral database. A listing status can be changed at any time by contacting our customer service, or going through the website. For Practitioners who choose to be listed on the referral database, they are agreeing to have, at a minimum, their name, Practitioner’s type, city, state, and phone number listed in the database. They can also list a denominational affiliation or language preference if so desired. This information is then made available to the general public. Users can search for Practitioners and contact them via the phone number listed.
Other Information We Collect
We may collect information automatically as you navigate through our websites. Information collected automatically may include usage details, IP addresses and information collected through automated tracking technologies (described below). The technologies we use for this automatic data collection may include:
Cookies (or browser cookies)
Pages of our websites may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit Us, for example, to count users who have visited those pages, and for collecting other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
When you use our websites from a mobile device, we may receive information about your location and your device, including a unique identifier for your device.
How We Use, and Share, Your Information
We use the information that We collect about you or that you provide to Us, including any personal information, in the following ways:
We may disclose your personal information to comply with any court order, law or legal process, including to respond to any government or regulatory request, to enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes, or if We believe disclosure is necessary or appropriate to protect our rights, property, or safety or that of others. We may share information, in the aggregate, regarding your online browsing preferences to evaluate our products or allow third parties we work with to better serve our users.
How can you Update the Personal Information you Provide Online
You can review and change your personal information We store in our data base by using any account features We provide for that purpose, or if you do not have an account and you have concerns, questions, or requests relating to the collection of information (including your personal information) you may also contact Us at the address listed below. We will try and accommodate a request to change information, provided that such request is not prohibited by law, or fulfilling such request does not expose Us to any potential legal liability. Please keep in mind that it may not be possible for Us to specifically associate information collected with you, as much of the information collected by Us is anonymous in nature and may not allow the information to be associated with any particular person. Also, deletion of your information may result in deletion or removal of your account.
Individuals or as part of a couple, may contact our customer service directly via email or phone to correct, amend, or delete their personal information. Please see the “Contact Information” section below for this information.
Practitioners, group leaders and instructors can call our customer service or login online to verify and update their personal information. Please see “Contact Information” section below for this information.
How You Can Opt Out of Sharing Your Information
Transmission of Data to Other Countries
Your personal information is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your information. By submitting your personal information to Us you agree to the transfer, storage and processing of your information in the United States.
How We Respond to Do Not Track Signals
Your browser may include settings that allow you to send a signal to websites that indicate that you do not want to be tracked. Please consult the options and settings of your web browser for details. Currently, we respond to such signals in the following manner. We currently utilize Google Analytics to measure site traffic, regardless of “do not track” signals. We do not collect or share personally identifiable information about your online activities through web tacking mechanisms, therefore “Do Not Track” signals are not honored. Information collected or shared about your online activity does not identify you.
Children Under the Age of 18
The websites are intended for use by adults 18 years of age and older. The websites are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, you may not register for any of our services, We do not recommend that you use this website or any of the features on the website, and you should not provide any information about yourself to Us, including your name, address, telephone number, email address or any screen name or user name you may use. If We learn we have collected or received personal information from a child under 16 without verification of parental consent, We will delete that information. If you believe we might have any information from or about a child under 18, please contact Us at the address listed below. Please be advised the restrictions stated above do not apply to information about children provided to Us by such child’s parent and/or guardian.
We have adopted physical, technical and administrative security measures to help protect against the loss, misuse and alteration of all information processed through our websites and services. These measures include the use of Secure Server technology during credit card transactions and administrative access to site data, as well as other proprietary security measures. While We are committed to exercising reasonable care in providing secure transmission of information between your computer and our servers, We cannot ensure or warrant the security of any information transmitted to Us over the Internet and We accept no liability for any unintentional disclosure. We store archival research data on couples who have completed an Assessment. This data is stored in an encrypted, password protected database.
For inquiries, concerns, complaints or to opt-out of data sharing, you can contact customer service at: Web: www.tjta.com, click “Contact Us”.